Cover Image

QR Code

Customer loyalty programmes and clubs

Bibliographic Details
Main Author:	Butscher, Stephan A.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	Aldershot, England ; Burlington, VT : Gower, c2002.
Edition:	2nd ed.
Subjects:	Customer clubs. Customer loyalty programs. Electronic books.
Online Access:	Click to View

Similar Items

Superior customer satisfaction and loyalty : engaging customers to drive performance /
by: Goldstein, Sheldon D.,
Published: (2009)

Mobile telecommunication customer loyalty in Nigeria : determining factors /
by: Bello, Olayiwola,
Published: (2013)

Keep your customers : how to stop customer turnover, improve retention and get lucrative, long-term loyalty /
by: Cudby, Ali,
Published: (2020)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
by: Lowenstein, Michael W., 1942-,
Published: (2014)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
by: Lowenstein, Michael W., 1942-
Published: (2011)

Customer winback how to recapture lost customers and keep them loyal /
by: Griffin, Jill.
Published: (2001)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
by: Hayes, Bob E., 1963-
Published: (2009)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andrew,
Published: (2015)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
by: Allen, Danica R., 1959-
Published: (2004)

Brand real how smart companies live their brand promise and inspire fierce customer loyalty /
by: Vincent, Laurence.
Published: (2012)

Wired and dangerous how your customers have changed and what to do about it /
by: Bell, Chip R.
Published: (2011)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
by: Malhotra, Naresh K.,, et al.
Published: (2016)

Secret service hidden systems that deliver unforgettable customer service /
by: DiJulius, John R., 1964-
Published: (2003)

What's the secret? to providing a world-class customer experience /
by: DiJulius, John R., 1964-
Published: (2008)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
by: Inghilleri, Leonardo.
Published: (2010)

The wallet allocation rule : winning the battle for share /
by: Keiningham, Timothy L.,
Published: (2015)

The experience effect engage your customers with a consistent and memorable brand experience /
by: Joseph, Jim, 1963-
Published: (2010)

Incentivierung und Multi-Channel-Integration des Kundenengagements und ihr Einfluss auf die Kundenloyalitat /
by: Gerdes, Sina,
Published: (2016)

Service excellence : creating customer experiences that build relationships /
by: Bolton, Ruth N.
Published: (2016)

Brand advocates turning enthusiastic customers into a powerful marketing force /
by: Fuggetta, Rob.
Published: (2012)

Igniting customer connections : fire up your company?s growth by multiplying customer experience & engagement.
by: Frawley, Andrew
Published: (2015)

Customer loyalty, retention, and customer relationship management
Published: (2006)

Digital engagement internet marketing that captures customers and builds intense brand loyalty /
by: Harden, Leland.
Published: (2009)

Influence of Service Quality on Muslim Customers’ Satisfaction towards Islamic Banking: A Study on Malaysian Islamic Banks
by: Uddin, Bashir, et al.
Published: (2017)

CUSTOMER SATISFACTION AT SWISS-BELRESIDENCES KALIBATA JAKARTA
by: Leonandri, Dino, et al.
Published: (2020)

ANTESEDEN DAN LUARAN DARI KEPUASAN PELANGGAN
by: Susilowati, Luky
Published: (2017)

Fashion marketing : influencing consumer choice and loyalty with fashion products /
by: Le Bon, Caroline.,
Published: (2015)

ANALISIS KUALITAS PELAYANAN PADA KESETIAAN PELANGGAN MELALUI PEMASARAN RELASIONAL PADA “UMM INN“ HOTEL PENDIDIKAN DI MALANG
by: Juliati, Ratih
Published: (2011)

THE EFFECT OF PERCEIVED VALUE ON E-COMMERCE APPLICATIONS IN FORMING CUSTOMER PURCHASE INTEREST AND ITS EFFECT ON USER LOYALTY
by: Permatasari, Berlintina, et al.
Published: (2021)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009)

Brand imitation
by: Kaptan, S. S.
Published: (2010)

Surprise! : The secret to customer loyalty in the service sector /
by: Magnini, Vincent P.,
Published: (2015)

Pop finance investment clubs and the new investor populism /
by: Harrington, Brooke, 1968-
Published: (2008)

Measuring customer service effectiveness /
by: Cook, Sarah, 1955-
Published: (2016)

Beyond customer service, revised
by: Gerson, Richard F.
Published: (1998)

Dynamic customer strategy : today's CRM /
by: Tanner, John F.,
Published: (2014)

Customer-Centricity for Financial Inclusion
by: Kilara, Tanaya, et al.
Published: (2014)

Strategic customer management strategizing the sales organization /
by: Piercy, Nigel.
Published: (2009)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-, et al.
Published: (2015)

Managing the customer experience : a measurement-based approach /
by: Wilburn, Morris, 1953-
Published: (2006)