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Achieving customer experience excellence through a quality management system /

Bibliographic Details
Main Authors:	Jarvis, Alka, (Author), Morales, Luis, (Author), Ranadive, Ulka, (Author)
Format:	eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, [2016]
Subjects:	Customer services > Quality control. Quality control. Industrial management. Electronic books.
Online Access:	Click to View

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