Achieving customer experience excellence through a quality management system /

Bibliographic Details
Main Authors: Jarvis, Alka, (Author), Morales, Luis, (Author), Ranadive, Ulka, (Author)
Format: eBook
Language:English
Published: Milwaukee, Wisconsin : ASQ Quality Press, [2016]
Subjects:
Online Access:Click to View
Description
Physical Description:1 online resource (181 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781953079671 (e-book)