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01836nam a2200433 i 4500 |
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EBC6356755 |
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MiAaPQ |
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20210223020634.0 |
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m o d | |
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cr cnu|||||||| |
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210223s2016 wiua ob 001 0 eng d |
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|z 9780873899352
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|a 9781953079671 (e-book)
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|a (MiAaPQ)EBC6356755
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|a (Au-PeEL)EBL6356755
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|a (OCoLC)1178644318
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|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
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4 |
|a HF5415.5
|b .J378 2016
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0 |
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|a 658.4013011
|2 23
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|a Jarvis, Alka,
|e author.
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|a Achieving customer experience excellence through a quality management system /
|c Alka Jarvis, Luis Morales, Ulka Ranadive.
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|a Milwaukee, Wisconsin :
|b ASQ Quality Press,
|c [2016]
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| 264 |
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|c 2016
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| 300 |
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|a 1 online resource (181 pages) :
|b illustrations
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references and index.
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| 588 |
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|a Description based on print version record.
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| 590 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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|a Customer services
|x Quality control.
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| 650 |
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0 |
|a Quality control.
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| 650 |
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|a Industrial management.
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| 655 |
|
4 |
|a Electronic books.
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| 700 |
1 |
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|a Morales, Luis,
|e author.
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| 700 |
1 |
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|a Ranadive, Ulka,
|e author.
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| 776 |
0 |
8 |
|i Print version:
|a Jarvis, Alka.
|t Achieving customer experience excellence through a quality management system.
|d Milwaukee, Wisconsin : ASQ Quality Press, c2016
|h 181 pages
|z 9780873899352
|w (DLC) 2016020334
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| 797 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=6356755
|z Click to View
|
