Skip to content
VuFind
Advanced
  • Service quality
  • Holdings
  • Cite this
  • Export Record
    • Export to RefWorks
    • Export to EndNoteWeb
    • Export to EndNote
    • Export to MARC
Cover Image
QR Code
Preview
Preview
Preview

Service quality research perspectives /

Bibliographic Details
Main Author: Schneider, Benjamin, 1938-
Corporate Author: ProQuest (Firm)
Other Authors: White, Susan S.
Format: Electronic eBook
Language:English
Published: Thousand Oaks, Calif. : Sage Publications, c2004.
Series:Foundations for organizational science.
Subjects:
Customer services > Quality control > Research.
Customer services > Management > Research.
Consumer satisfaction > Research.
Electronic books.
Online Access:Click to View
  • Holdings
  • Description
  • Preview
  • Similar Items
  • Staff View

Internet

Click to View

Similar Items

  • Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
    by: Allen, Danica R., 1959-
    Published: (2004)
  • Service quality measurement issues and perspectives /
    Published: (2013)
  • Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
    by: Blunt, Carolyn.
    Published: (2013)
  • Secret service hidden systems that deliver unforgettable customer service /
    by: DiJulius, John R., 1964-
    Published: (2003)
  • Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
    by: Inghilleri, Leonardo.
    Published: (2010)

Search Options

  • Advanced Search

Find More

  • Browse the Catalog
  • Browse Alphabetically

Need Help?

  • Search Tips
Loading...