Innovation and quality improvement in service organizations
| Corporate Author: | |
|---|---|
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bradford, England :
Emerald Group Publishing,
c2002.
|
| Series: | Managing service quality ;
v.12, no. 6 |
| Subjects: | |
| Online Access: | Click to View |