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New service paradigms AMA SERVSIG Conference 2003 /

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Kandampully, Jay., Fisk, Raymond P.
Format:	Electronic eBook
Language:	English
Published:	[Bradford, England] : Emerald Group Pub., 2004.
Series:	Managing service quality ; v. 14, no. 2/3, 2004.
Subjects:	Customer services. Customer relations. Electronic books.
Online Access:	Click to View

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