|
|
|
|
| LEADER |
01329nam a2200349Ia 4500 |
| 001 |
EBC289850 |
| 003 |
MiAaPQ |
| 005 |
20200520144314.0 |
| 006 |
m o d | |
| 007 |
cr cn||||||||| |
| 008 |
041014s2004 enka gs 000 0 eng d |
| 020 |
|
|
|z 086176949X
|
| 035 |
|
|
|a (MiAaPQ)EBC289850
|
| 035 |
|
|
|a (Au-PeEL)EBL289850
|
| 035 |
|
|
|a (CaPaEBR)ebr10058588
|
| 035 |
|
|
|a (CaONFJC)MIL51545
|
| 035 |
|
|
|a (OCoLC)70754741
|
| 040 |
|
|
|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
|
| 050 |
|
4 |
|a HF5415.5
|b .N49 2004
|
| 245 |
0 |
0 |
|a New service paradigms
|h [electronic resource] :
|b AMA SERVSIG Conference 2003 /
|c guest editors: Jay Kandampully and Raymond P. Fisk.
|
| 260 |
|
|
|a [Bradford, England] :
|b Emerald Group Pub.,
|c 2004.
|
| 300 |
|
|
|a p. 120-260 :
|b ill.
|
| 490 |
1 |
|
|a Managing service quality ;
|v v. 14, no. 2/3, 2004
|
| 533 |
|
|
|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
0 |
|a Customer relations.
|
| 655 |
|
4 |
|a Electronic books.
|
| 700 |
1 |
|
|a Kandampully, Jay.
|
| 700 |
1 |
|
|a Fisk, Raymond P.
|
| 710 |
2 |
|
|a ProQuest (Firm)
|
| 830 |
|
0 |
|a Managing service quality ;
|v v. 14, no. 2/3, 2004.
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=289850
|z Click to View
|
