Service quality measurement issues and perspectives /
Corporate Author: | ProQuest (Firm) |
---|---|
Other Authors: | Rodrigues, L. L. R. |
Format: | Electronic eBook |
Language: | English |
Published: |
Hamburg :
Anchor Academic Pub.,
2013.
|
Subjects: | |
Online Access: | Click to View |
Similar Items
-
Measuring customer satisfaction
by: Gerson, Richard F.
Published: (1993) -
Service quality research perspectives /
by: Schneider, Benjamin, 1938-
Published: (2004) -
Measuring customer service effectiveness /
by: Cook, Sarah, 1955-
Published: (2016) -
How to measure customer satisfaction /
by: Hill, Nigel, 1952-
Published: (2017) -
Modern analysis of customer surveys with applications using R /
Published: (2011)