Influence of HEDPERF and Student Satisfaction against Perceived Service Value and Implications in Institutional Image
This study aims to prove empirically the influence of HedPERF / service quality and student satisfaction on the value of service perceived by students and their implications on the image of UPBJJ-UT Pangkalpinang institution. Hypothesis testing, conducted on 238 students scattered in 7 districts/mun...
| Main Author: | |
|---|---|
| Format: | PDF Document |
| Language: | eng |
| Published: |
Fakultas Ekonomi, Universitas Bangka Belitung
2017
|
| Subjects: | |
| Online Access: | https://ojs.ijbe-research.com/index.php/IJBE/article/view/36 |