Description: Service quality measurement

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Rodrigues, L. L. R.
Format:	Electronic eBook
Language:	English
Published:	Hamburg : Anchor Academic Pub., 2013.
Subjects:	Consumer satisfaction > Evaluation. Customer services > Evaluation. Service industries > Quality control. Electronic books.
Online Access:	Click to View

Description
Item Description:	Cover title.
Physical Description:	xii, 69 p. : ill. (some col.)
Bibliography:	Includes bibliographical references.
ISBN:	9783954895526 (electronic bk.)