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01335nam a2200349 a 4500 |
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EBC1324041 |
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MiAaPQ |
| 005 |
20200520144314.0 |
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m o d | |
| 007 |
cr cn||||||||| |
| 008 |
130805s2013 gw d sb 000 0 eng d |
| 020 |
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|z 9783954890521
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|a 9783954895526 (electronic bk.)
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| 035 |
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|a (MiAaPQ)EBC1324041
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| 035 |
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|a (Au-PeEL)EBL1324041
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| 035 |
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|a (CaPaEBR)ebr10735005
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| 035 |
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|a (OCoLC)854977213
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| 040 |
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|a MiAaPQ
|c MiAaPQ
|d MiAaPQ
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| 050 |
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4 |
|a HF5415.335
|b .S47 2013
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| 245 |
0 |
0 |
|a Service quality measurement
|h [electronic resource] :
|b issues and perspectives /
|c L.L.R. Rodrigues ... [et al.].
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| 260 |
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|a Hamburg :
|b Anchor Academic Pub.,
|c 2013.
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| 300 |
|
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|a xii, 69 p. :
|b ill. (some col.)
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| 500 |
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|a Cover title.
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| 504 |
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|a Includes bibliographical references.
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| 533 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
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0 |
|a Consumer satisfaction
|x Evaluation.
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| 650 |
|
0 |
|a Customer services
|x Evaluation.
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| 650 |
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|a Service industries
|x Quality control.
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| 655 |
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4 |
|a Electronic books.
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| 700 |
1 |
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|a Rodrigues, L. L. R.
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| 710 |
2 |
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|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=1324041
|z Click to View
|
