Measuring customer service effectiveness /
| Main Author: | |
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| Format: | eBook |
| Language: | English |
| Published: |
London, [England] ; New York, New York :
Routledge,
2016.
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| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | 1 online resource (162 pages) : illustrations |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781351919012 (e-book) |