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Effective apology mending fences, building bridges, and restoring trust /

Bibliographic Details
Main Author:	Kador, John.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	San Francisco : Berrett-Koehler Publishers, 2009.
Edition:	1st ed.
Series:	BK business book.
Subjects:	Corporate image. Apologizing. Corporations > Public relations. Business communication. Crisis management. Electronic books.
Online Access:	Click to View

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