Wake up your call center how to be a better call center agent /
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
West Lafayette, Ind. :
Ichor Business Books,
c2005.
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| Edition: | 4th ed. |
| Series: | Customer access management.
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| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | xviii, 212 p. : ill. |
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| Bibliography: | Includes bibliographical references (p. 138-140) and index. |