Cases in call center management great ideas (th)at work /

Bibliographic Details
Main Author: Feinberg, Richard, 1950-
Corporate Author: ProQuest (Firm)
Other Authors: Ruyter, Ko de., Bennington, Lynne.
Format: Electronic eBook
Language:English
Published: West Lafayette, Ind. : Ichor Business Books, c2005.
Subjects:
Online Access:Click to View