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Cases in call center management great ideas (th)at work /

Bibliographic Details
Main Author:	Feinberg, Richard, 1950-
Corporate Author:	ProQuest (Firm)
Other Authors:	Ruyter, Ko de., Bennington, Lynne.
Format:	Electronic eBook
Language:	English
Published:	West Lafayette, Ind. : Ichor Business Books, c2005.
Subjects:	Call centers > Management > Case studies. Electronic books.
Online Access:	Click to View

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