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Congo Call Center : Business Amid Fragility

In fragile settings the challenges of building a business are increased by a legacy of conflict, instability, and loss. Institutions struggle to provide basic services, let alone the complex reforms and public goods necessary for an enabling busine...

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Bibliographic Details
Main Author: Pace, Jordan
Language:English
Published: International Finance Corporation, Washington, DC 2018
Subjects:
FRAGILE STATES
CONFLICT
BUSINESS ENVIRONMENT
CALL CENTERS
SERVICE DELIVERY
TECHNOLOGY ADOPTION
INFORMATION AND COMMUNICATION TECHNOLOGY
ICT
EMPLOYMENT
LABOR SKILLS
ACCESS TO FINANCE
FEMALE ENTREPRENEURS
SERVICES SECTOR
Online Access:http://documents.worldbank.org/curated/en/796081477472201690/Congo-call-center-business-amid-fragility
http://hdl.handle.net/10986/30342

Internet

http://documents.worldbank.org/curated/en/796081477472201690/Congo-call-center-business-amid-fragility
http://hdl.handle.net/10986/30342

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