Cases in call center management great ideas (th)at work /
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| Corporate Author: | |
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
West Lafayette, Ind. :
Ichor Business Books,
c2005.
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| Online Access: | Click to View |
| Physical Description: | x, 356 p. : ill. |
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| Bibliography: | Includes bibliographical references (p. 341-351) and index. |