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Crisis management by apology corporate responses to allegations of wrongdoing /

Bibliographic Details
Main Author:	Hearit, Keith Michael.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	Mahwah, N.J. : Lawrence Erlbaum Associates, c2006.
Series:	LEA's communication series.
Subjects:	Corporate image. Crisis management. Apologizing. Corporations > Public relations. Business communication. Electronic books.
Online Access:	Click to View

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