Crisis management by apology corporate responses to allegations of wrongdoing /
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Mahwah, N.J. :
Lawrence Erlbaum Associates,
c2006.
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| Series: | LEA's communication series.
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| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | ix, 250 p. |
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| Bibliography: | Includes bibliographical references (p. 219-240) and indexes. |