Service quality an Emerald guide.

Bibliographic Details
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: Bradford, England : Emerald Group Publishing, c2003.
Subjects:
Online Access:Click to View
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245 0 0 |a Service quality  |h [electronic resource] :  |b an Emerald guide. 
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300 |a 94 p. 
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650 0 |a Customer services. 
650 0 |a Quality control. 
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