APA Citation

ProQuest (Firm). (2003). Service quality: An Emerald guide. Bradford, England: Emerald Group Publishing.

Chicago Style Citation

ProQuest (Firm). Service Quality: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2003.

MLA Citation

ProQuest (Firm). Service Quality: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2003.

Warning: These citations may not always be 100% accurate.