Competing in a service economy : how to create a competitive advantage through service development and innovation.
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
San Francisco:
Jossey-Bass,
2003.
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| Series: | University of Michigan Business School Management Series
|
| Subjects: |
Business Information Centre
| Call Number: |
B 658 812 GUS |
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| Accession | Item Category | Format | Status | Notes |
|---|
| B000016238 | Book | Book | AVAILABLE |