Cover Image

QR Code

New service development creating memorable experiences /

Bibliographic Details
Corporate Author:	ProQuest (Firm)
Other Authors:	Fitzsimmons, James A., Fitzsimmons, Mona J.
Format:	Electronic eBook
Language:	English
Published:	Thousand Oaks, Calif. : Sage Publications, c2000.
Subjects:	Service industries > Management. New products > Management. Product management. Customer services. Electronic books.
Online Access:	Click to View

Similar Items

Services management (including skill development) /
by: Ramachandra, K.
Published: (2010)

Handbook of services marketing & management /
Published: (2000)

Service innovation /
by: Gustafsson, Anders, 1964-,, et al.
Published: (2016)

Cultural perspectives on services marketing
Published: (2005)

Services management
by: Appannaiah, H. R.
Published: (2010)

Service quality a global perspective /
Published: (2003)

The handbook of service innovation /
Published: (2015)

5S for service organizations and offices : a lean look at improvements /
by: Sarkar, Debashis,
Published: (2006)

Sustainable service /
by: Volfson, Adi, 1971-,
Published: (2016)

The impact of technology on services
Published: (2002)

Services marketing and management
by: Gilmore, Audrey.
Published: (2003)

Service innovation organizational responses to technological opportunities & market imperatives /
Published: (2003)

International journal of service industry management.
Published: (2007)

Special issue from the 4th SIG services research conference services research - a truly global discipline /
Published: (2006)

Internationalization of service firms
Published: (2007)

The professional services firm bible
by: Baschab, John, 1968-
Published: (2005)

International trade in services : effective practice and policy /
by: Jackson, Sarita D.,
Published: (2021)

Household production, services and monetary policy
by: Lonkeng Ngouana, Constant.
Published: (2012)

Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
by: Sarkar, Debashis,
Published: (2007)

Involving customers in new service development
Published: (2006)

Digital entrepreneurship and co-creating value through digital encounters /
Published: (2023)

Managing innovation cases from the services industries /
Published: (1988)

Journal of services marketing.
Published: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
by: Kurokawa, Toshiaki.,
Published: (2015)

Selected papers from QUIS 10 Conference 2007
Published: (2008)

Servitization strategy and managerial control /
by: Pistoni, Anna,, et al.
Published: (2018)

Service science : the foundations of service engineering and management /
by: Qiu, Robin G.,
Published: (2014)

Marketing plans for services a complete guide /
by: McDonald, Malcolm.
Published: (2011)

Global trade in services fear, facts, and offshoring /
by: Jensen, J. Bradford.
Published: (2011)

Service industries a geographical appraisal /
by: Daniels, P. W.
Published: (1985)

Promotion of services
Published: (2002)

Slow growth and the service economy /
by: Petit, Pascal,
Published: (1986)

Globalization of services some implications for theory and practice /
Published: (2000)

Relationship marketing in services
Published: (2002)

Multinational service firms
by: Enderwick, Peter.
Published: (2013)

Achieving service excellence : maximizing enterprise performance through innovation and technology /
by: Chang, C. M. 1935-
Published: (2014)

Priorities and pathways in services reform.
Published: (2014)

Domestic regulation and service trade liberalization
Published: (2003)

Services trade reform : making sense of it /
by: Philippa, Dee.
Published: (2014)

Valuing services in trade : a toolkit for competitiveness diagnostics /
by: Saez, Sebastian,
Published: (2014)