Description: Statistical methods in customer relationship management

Bibliographic Details
Main Author:	Kumar, V., 1957-
Corporate Author:	ProQuest (Firm)
Other Authors:	Petersen, J. Andrew.
Format:	Electronic eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, 2012.
Subjects:	Customer relations > Management. Customer relations > Management > Statistical methods. Electronic books.
Online Access:	Click to View

Description
Physical Description:	xiii, 272 p. : ill.
Bibliography:	Includes bibliographical references and index.
ISBN:	9781118349205 (electronic bk.)