Customer service management training 101 quick and easy techniques that get great results /
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York :
American Management Association,
c2012.
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| Edition: | 1st ed. |
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| Online Access: | Click to View |
| Item Description: | Includes index. |
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| Physical Description: | ix, 214 p. : forms. |
| ISBN: | 9780814417164 (electronic bk.) |