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Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations /

Bibliographic Details
Main Authors:	Cianfrani, Charles A., (Author), West, John E., 1944- (Author)
Format:	eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Subjects:	ISO 9001 Standard. Quality control > Standards. Service industries > Quality control. Electronic books.
Online Access:	Click to View

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