Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations /

Bibliographic Details
Main Authors: Cianfrani, Charles A., (Author), West, John E., 1944- (Author)
Format: eBook
Language:English
Published: Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Subjects:
Online Access:Click to View
Description
Item Description:Includes index.
Spiral bound.
Based on material originally published under title: Cracking the case of ISO 9001:2000 for service.
Physical Description:1 online resource (297 pages) : illustrations
ISBN:9780873891950