|
|
|
|
| LEADER |
02058nam a2200445 i 4500 |
| 001 |
EBC7158794 |
| 003 |
MiAaPQ |
| 005 |
20230417151352.0 |
| 006 |
m o d | |
| 007 |
cr cnu|||||||| |
| 008 |
230417s2017 wiua o 001 0 eng d |
| 020 |
|
|
|z 9780873899086
|q (print)
|
| 020 |
|
|
|a 9780873891950
|q (electronic bk.)
|
| 035 |
|
|
|a (MiAaPQ)EBC7158794
|
| 035 |
|
|
|a (Au-PeEL)EBL7158794
|
| 035 |
|
|
|a (OCoLC)1356006571
|
| 040 |
|
|
|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
|
| 050 |
|
4 |
|a TS156
|b .C536 2017
|
| 082 |
0 |
|
|a 658.5620218
|2 23
|
| 100 |
1 |
|
|a Cianfrani, Charles A.,
|e author.
|
| 245 |
1 |
0 |
|a Cracking the case of ISO 9001:2015 for service :
|b a simple guide to implementing quality management in service organizations /
|c Charles A. Cianfrani and John E. (Jack) West.
|
| 264 |
|
1 |
|a Milwaukee, Wisconsin :
|b ASQ Quality Press,
|c [2017]
|
| 264 |
|
4 |
|c Ã2017
|
| 300 |
|
|
|a 1 online resource (297 pages) :
|b illustrations
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 500 |
|
|
|a Includes index.
|
| 500 |
|
|
|a Spiral bound.
|
| 500 |
|
|
|a Based on material originally published under title: Cracking the case of ISO 9001:2000 for service.
|
| 588 |
|
|
|a Description based on print version record.
|
| 590 |
|
|
|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a ISO 9001 Standard.
|
| 650 |
|
0 |
|a Quality control
|x Standards.
|
| 650 |
|
0 |
|a Service industries
|x Quality control.
|
| 655 |
|
4 |
|a Electronic books.
|
| 700 |
1 |
|
|a West, John E.,
|d 1944-
|e author.
|
| 776 |
0 |
8 |
|i Print version:
|a Cianfrani, Charles A.
|t Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations.
|d Milwaukee, Wisconsin : ASQ Quality Press, c2017
|h 297 pages
|z 9780873899086
|w (DLC) 2016034070
|
| 797 |
2 |
|
|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=7158794
|z Click to View
|
