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Wired and dangerous how your customers have changed and what to do about it /

Bibliographic Details
Main Author:	Bell, Chip R.
Corporate Author:	ProQuest (Firm)
Other Authors:	Patterson, John R. 1951-
Format:	Electronic eBook
Language:	English
Published:	San Francisco : Berrett-Koehler Publishers, c2011.
Subjects:	Customer relations. Customer services. Customer loyalty. Internet. Electronic books.
Online Access:	Click to View

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