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02078nam a2200445 i 4500 |
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MiAaPQ |
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20200520144314.0 |
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160923t20092009onc ob 001 0 eng d |
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|z 9781442609815
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|a 9781442697850
|q (electronic bk.)
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|a (MiAaPQ)EBC4672953
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|a (Au-PeEL)EBL4672953
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|a (CaPaEBR)ebr11258603
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|a (OCoLC)759157417
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|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
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|a HE8788
|b .R877 2009
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0 |
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|a 658.812
|2 23
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1 |
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|a Russell, Bob,
|e author.
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|a Smiling down the line :
|b info-service work in the global economy /
|c Bob Russell.
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|a Toronto, Ontario ;
|a Buffalo, New York ;
|a London, England :
|b University of Toronto Press,
|c 2009.
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4 |
|c 2009
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| 300 |
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|a 1 online resource (345 pages).
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| 336 |
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|a text
|2 rdacontent
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| 337 |
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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| 490 |
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|a Studies in Comparative Political Economy and Public Policy
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| 504 |
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|a Includes bibliographical references and index.
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| 588 |
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|a Description based on online resource; title from PDF title page (ebrary, viewed September 23, 2016).
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| 590 |
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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| 650 |
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|a Call centers
|x Management.
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| 650 |
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|a Call center agents
|x Employment.
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| 650 |
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|a Call center agents
|x Social conditions.
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| 655 |
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|a Electronic books.
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|i Print version:
|a Russell, Bob.
|t Smiling down the line : info-service work in the global economy.
|d Toronto, Ontario ; Buffalo, New York ; London, England : University of Toronto Press, c2009
|h xii, 326 pages
|k Studies in comparative political economy and public policy.
|z 9781442609815
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| 797 |
2 |
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|a ProQuest (Firm)
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| 830 |
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|a Studies in comparative political economy and public policy.
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| 856 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4672953
|z Click to View
|
