Beyond customer service, revised
Main Author: | Gerson, Richard F. |
---|---|
Corporate Author: | ProQuest (Firm) |
Format: | Electronic eBook |
Language: | English |
Published: |
Menlo Park, Calif. :
Crisp Publications,
c1998.
|
Edition: | Rev. ed. |
Series: | Fifty-Minute series.
|
Subjects: | |
Online Access: | Click to View |
Similar Items
-
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
by: Goodman, John A.
Published: (2009) -
Managing quality customer service a practical guide for establishing a service operation /
by: Martin, William B.
Published: (1989) -
Customer service training 101 quick and easy techniques that get great results /
by: Evenson, Renee, 1951-
Published: (2005) -
Measuring customer satisfaction
by: Gerson, Richard F.
Published: (1993) -
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
by: Blunt, Carolyn.
Published: (2013)