QUIS 9 symposium service excellence in management /
| Corporate Author: | |
|---|---|
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bradford, England :
Emerald Group Publishing,
c2005.
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| Series: | Managing service quality an international journal ;
v.15, no. 2 |
| Subjects: | |
| Online Access: | Click to View |