ProQuest (Firm), Evardsson, B., & Gustafsson, A. (2005). QUIS 9 symposium: Service excellence in management. Bradford, England: Emerald Group Publishing.
Chicago Style CitationProQuest (Firm), Bo Evardsson, and Anders Gustafsson. QUIS 9 Symposium: Service Excellence in Management. Bradford, England: Emerald Group Publishing, 2005.
MLA CitationProQuest (Firm), Bo Evardsson, and Anders Gustafsson. QUIS 9 Symposium: Service Excellence in Management. Bradford, England: Emerald Group Publishing, 2005.
Warning: These citations may not always be 100% accurate.