What great service leaders know and do : creating breakthroughs in service firm /
| Main Authors: | , , |
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| Format: | eBook |
| Language: | English |
| Published: |
Oakland, California :
Berrett-Koehler Publishers, Inc.,
2015.
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| Subjects: | |
| Online Access: | Click to View |
| Item Description: | Includes index. |
|---|---|
| Physical Description: | 1 online resource (289 pages) : illustrations, tables |
| ISBN: | 9781626565852 (e-book) 9781626565869 (e-book) |