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|z 9781785600487
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|a 9781785600494
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|a 658.812
|2 23
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|a Journal of service theory and practice :
|b the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
|c guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson.
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|a [Bradford, England] :
|b Emerald,
|c [2015]
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264 |
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|c [2015]
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300 |
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|a 1 online resource (124 pages) :
|b illustrations.
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336 |
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|a text
|2 rdacontent
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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|a Journal of Service Theory and Practice,
|x 2055-6225 ;
|v Volume 25, Number 2
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|a Includes bibliographical references at the end of each chapters.
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|a Description based on online resource; title from PDF cover (ebrary, viewed April 27, 2015).
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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650 |
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|a Customer services
|x Management.
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650 |
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|a Customer services
|x Management
|v Congresses.
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655 |
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4 |
|a Electronic books.
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700 |
1 |
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|a Polese, Francesco,
|e editor.
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700 |
1 |
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|a Mele, Cristina,
|e editor.
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700 |
1 |
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|a Gummesson, Evert,
|e editor.
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776 |
0 |
8 |
|i Print version:
|t Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice.
|d [Bradford, England] : Emerald, c[2015]
|h 239 pages
|k Journal of Service Theory and Practice ; Volume 25, Number 2
|z 9781785600487
|
797 |
2 |
|
|a ProQuest (Firm)
|
856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=2030569
|z Click to View
|