Profitable customer engagement : concepts, metrics, and strategies /
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| Format: | eBook |
| Language: | English |
| Published: |
Thousand Oaks :
SAGE Publications India Pvt. Ltd,
[2013]
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| Subjects: | |
| Online Access: | Click to View |
| Physical Description: | 1 online resource (341 pages) : illustrations |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9788132117810 |