Strategic customer care : an evolutionary approach to increasing customer value and profitability.
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Ontario:
John Wiley & Sons Canada,
1999.
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| Subjects: |
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| 005 | 20000229090000.0 | ||
| 020 | 0 | 0 | |a 0471643424 |
| 090 | 0 | 0 | |a B 658.8 |b BRO |
| 100 | 1 | 0 | |a Brown |
| 245 | 1 | 0 | |a Strategic customer care : |b an evolutionary approach to increasing customer value and profitability. |
| 260 | 0 | 0 | |a Ontario: |b John Wiley & Sons Canada, |c 1999. |
| 300 | # | # | |a 305 p. |
| 650 | 0 | 0 | |a Marketing |
| 650 | 0 | 0 | |a Customer relations |
| 650 | 0 | 0 | |a Relationship marketing |
| 999 | |a B000010875 |b Book |c Book |e Business Information Centre | ||