Creating customer delight : the how and why of CRM.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
Selangor:
Unipressl Publications,
2005.
|
| Subjects: |
Business Information Centre
| Call Number: |
B 658 812 SET |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| B000018279 | Book | Book | AVAILABLE |