Staff Incentives and Project Implementation : Lessons from e-Government
This note questions how would approaches to personnel management be changed, so that staff incentives facilitate-rather than undermine-project implementation. To succeed, institutional reform efforts must be supported by public officials. Electroni...
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| Language: | English |
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Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2005/10/6331548/staff-incentives-project-implementation-lessons-e-government http://hdl.handle.net/10986/11202 |
| Summary: | This note questions how would approaches
to personnel management be changed, so that staff incentives
facilitate-rather than undermine-project implementation. To
succeed, institutional reform efforts must be supported by
public officials. Electronic government (e-government)
initiatives pose challenges typical of institutional reforms
in public administration. Such initiatives also require
addressing the scarce skills, and high costs of the
information and communication technology sector. The note
draws lessons from staff issues that impeded implementation
of five e-government projects, and suggests how changes in
personnel management can improve management of staff incentives. |
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