|
|
|
|
| LEADER |
01459nam a2200373 i 4500 |
| 001 |
EBC6478158 |
| 003 |
MiAaPQ |
| 005 |
20210628102641.0 |
| 006 |
m o d | |
| 007 |
cr cnu|||||||| |
| 008 |
210628s2020 xx o 000 0 eng d |
| 020 |
|
|
|z 9781800717787
|q (electronic bk.)
|
| 035 |
|
|
|a (MiAaPQ)EBC6478158
|
| 035 |
|
|
|a (Au-PeEL)EBL6478158
|
| 035 |
|
|
|a (OCoLC)1237864976
|
| 040 |
|
|
|a MiAaPQ
|b eng
|e rda
|e pn
|c MiAaPQ
|d MiAaPQ
|
| 050 |
|
4 |
|a HF5415.5
|b .J368 2020
|
| 082 |
0 |
|
|a 658.812
|2 23
|
| 245 |
0 |
4 |
|a The Janus face of customer service /
|c guest editors, Philip J. Kitchen and Charles R. Taylor.
|
| 264 |
|
1 |
|a [Place of publication not identified] :
|b Emerald Publishing Limited,
|c [2020]
|
| 264 |
|
4 |
|c 2020
|
| 300 |
|
|
|a 1 online resource (357 pages).
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a computer
|b c
|2 rdamedia
|
| 338 |
|
|
|a online resource
|b cr
|2 rdacarrier
|
| 490 |
0 |
|
|a European journal of marketing ;
|v Volume 54 number 10
|
| 588 |
|
|
|a Description based on print version record.
|
| 590 |
|
|
|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
|
| 650 |
|
0 |
|a Customer services.
|
| 655 |
|
4 |
|a Electronic books.
|
| 700 |
1 |
|
|a Kitchen, Philip J.,
|e editor.
|
| 700 |
1 |
|
|a Taylor, Charles R.,
|e editor.
|
| 797 |
2 |
|
|a ProQuest (Firm)
|
| 856 |
4 |
0 |
|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=6478158
|z Click to View
|
