APA Citation

Kitchen, P. J., & Taylor, C. R. (2020). The Janus face of customer service. [Place of publication not identified]: Emerald Publishing Limited.

Chicago Style Citation

Kitchen, Philip J.,, and Charles R. Taylor. The Janus Face of Customer Service. [Place of publication not identified]: Emerald Publishing Limited, 2020.

MLA Citation

Kitchen, Philip J.,, and Charles R. Taylor. The Janus Face of Customer Service. [Place of publication not identified]: Emerald Publishing Limited, 2020.

Warning: These citations may not always be 100% accurate.