The V-Modle of service quality : an exploration of African customer service delivery metrics /
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| Format: | eBook |
| Language: | English |
| Published: |
United Kingdom :
Emerald Publishing,
2018.
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| Online Access: | Click to View |
| Physical Description: | 1 online resource (157 pages) |
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| ISBN: | 9781787696037 (e-book) |