APA Citation

Whyte, G. (2018). The V-Modle of service quality: An exploration of African customer service delivery metrics. United Kingdom: Emerald Publishing.

Chicago Style Citation

Whyte, Grafton. The V-Modle of Service Quality: An Exploration of African Customer Service Delivery Metrics. United Kingdom: Emerald Publishing, 2018.

MLA Citation

Whyte, Grafton. The V-Modle of Service Quality: An Exploration of African Customer Service Delivery Metrics. United Kingdom: Emerald Publishing, 2018.

Warning: These citations may not always be 100% accurate.