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180529s2012 gw o 000 0 ger d |
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|z 9783832531485
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|a 9783832596651 (e-book)
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|a HF5415.5
|b .L494 2012
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|a 658.812
|2 23
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|a Leyer, Michael,
|e author.
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|a Operative Steuerung von Dienstleistungsprozessen :
|b Methodik zur Steigerung der Produktivitat von informationszentrierten Dienstleistungsprozessen /
|c Michael Leyer.
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1 |
|a Berlin :
|b Logos,
|c 2012.
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| 300 |
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|a 1 online resource (387 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Description based on print version record.
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|a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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|a Customer services.
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| 655 |
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4 |
|a Electronic books.
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| 776 |
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|i Print version:
|a Leyer, Michael.
|t Operative Steuerung von Dienstleistungsprozessen : Methodik zur Steigerung der Produktivitat von informationszentrierten Dienstleistungsprozessen.
|d Berlin : Logos, 2012
|h 387 pages
|z 9783832531485
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| 797 |
2 |
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|a ProQuest (Firm)
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| 856 |
4 |
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|u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=5223932
|z Click to View
|
