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Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente /

Bibliographic Details
Main Authors: Chierici, Roberto, (Author), Mazzucchelli, Alice, (Author)
Format: eBook
Language:Italian
Published: Torino, [Italy] : G. Giappichelli Editore, 2017.
Series:Economia e gestione delle imprese ; 70.
Subjects:
Customer relations > Management.
Electronic books.
Online Access:Click to View
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100 1 |a Chierici, Roberto,  |e author. 
245 1 0 |a Dal CRM al social CRM :  |b Nuove tecnologie per la gestione della relazione con il cliente /  |c Roberto Chierici, Alice Mazzucchelli. 
264 1 |a Torino, [Italy] :  |b G. Giappichelli Editore,  |c 2017. 
264 4 |c 2017 
300 |a 1 online resource (132 pages) :  |b illustrations. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a Economia E Gestione Delle Imprese ;  |v 70 
504 |a Includes bibliographical references. 
588 |a Description based on online resource; title from PDF title page (EBC, viewed February 6, 2018). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer relations  |x Management. 
655 4 |a Electronic books. 
700 1 |a Mazzucchelli, Alice,  |e author. 
776 0 8 |i Print version:  |a Chierici, Roberto.  |t Dal CRM al social CRM : Nuove tecnologie per la gestione della relazione con il cliente.  |d Torino, [Italy] : G. Giappichelli Editore, c2017   |h xiii, 124 pages   |k Economia e gestione delle imprese ; 70.  |z 9788892112780 
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830 0 |a Economia e gestione delle imprese ;  |v 70. 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=5217368  |z Click to View 

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