Working the phones : control and resistance in call centres /

Bibliographic Details
Main Author: Woodcock, Jamie, (Author)
Format: eBook
Language:English
Published: London, [England] : Pluto Press, 2017.
Subjects:
Online Access:Click to View
LEADER 01765nam a2200433 i 4500
001 EBC4734131
003 MiAaPQ
005 20200520144314.0
006 m o d |
007 cr cnu||||||||
008 170621t20172017enk ob 001 0 eng d
020 |z 9780745399089 
020 |a 9781786800145 (e-book) 
035 |a (MiAaPQ)EBC4734131 
035 |a (Au-PeEL)EBL4734131 
035 |a (CaPaEBR)ebr11387687 
035 |a (CaONFJC)MIL987712 
035 |a (OCoLC)962394560 
040 |a MiAaPQ  |b eng  |e rda  |e pn  |c MiAaPQ  |d MiAaPQ 
043 |a e-uk--- 
050 4 |a HE8788  |b .W663 2017 
082 0 |a 658.812  |2 23 
100 1 |a Woodcock, Jamie,  |e author. 
245 1 0 |a Working the phones :  |b control and resistance in call centres /  |c Jamie Woodcock. 
264 1 |a London, [England] :  |b Pluto Press,  |c 2017. 
264 4 |c 2017 
300 |a 1 online resource (202 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed June 20, 2017). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Call centers  |x Social aspects  |z Great Britain. 
650 0 |a Call center agents  |z Great Britain. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a Woodcock, Jamie.  |t Working the phones : control and resistance in call centres.  |d London, [England] : Pluto Press, c2017   |h 200 pages   |z 9780745399089 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/matrademy/detail.action?docID=4734131  |z Click to View