Enhancing customer experience in the service industry : a global perspective /

Bibliographic Details
Other Authors: Altinay, Levent, (Editor), Poudel, Surya, (Editor)
Format: eBook
Language:English
Published: Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015.
Subjects:
Online Access:Click to View
Description
Physical Description:1 online resource (283 pages)
Bibliography:Includes bibliographical references at the end of each chapters.
ISBN:9781443886192