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Perception of a difference the power in buying, marketing and selling customer care /

Bibliographic Details
Main Author:	Zimmerman, Wesley.
Corporate Author:	ProQuest (Firm)
Format:	Electronic eBook
Language:	English
Published:	Scottsdale, AZ : WZA, Inc., c2005.
Subjects:	Customer services > Marketing. Customer relations. Electronic books.
Online Access:	Click to View

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